Powering
customer engagement across messaging channels

Unify CRM, messaging, and AI to drive seamless conversational commerce — built to convert faster, engage smarter, and scale with human–AI collaboration.

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Trusted by 700+ brands globally

Powering messaging experiences for leaders in retail,
e-commerce, healthcare, education, and professional services.

What We Offer

Comprehensive solutions
to power your customer engagement strategy
across all messaging channels

Marketing & Automation Cloud (MAAC)

A complete marketing solution to grow, engage, and convert your audience on LINE and WhatsApp.

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Conversational Cloud (CAAC)

A collaborative platform that brings AI and human agents together — enabling service and commerce through seamless conversations.

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Business Messaging API

A smart-routing API that ensures your message gets delivered — starting from low-cost channels like LINE or WhatsApp, with automatic fallback to SMS.

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Crescendo AI

AI solutions to streamline marketing, service, and operations — for both growing teams and enterprise organizations.

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What Sets Us Apart

Collaborate with AI —
on a flexible, AI-first platform

Enable seamless teamwork between humans and AI — to respond faster, engage smarter, and convert more. Use Crescendo’s native AI features and agents, or bring your own — the platform supports both with the flexibility to adapt and scale.

From chat to context to conversion — all connected

Unify all your messaging channels, customer chats, and behavioral data in one place — giving you the visibility, context, and automation to drive real results.

Seamlessly integrate with your tech stack

Our Open API makes it easy to connect with the tools you already use — from CRMs, membership systems, and ecommerce platforms to analytics, automation tools, booking systems, and more.

Marketing, support, sales to work better together

Crescendo Lab enables your teams to collaborate across campaigns, conversations, and automation — turning every message into an opportunity to convert and support better.

Industry Use Cases

Comprehensive solutions to power your customer engagement strategy across all messaging channels

Clinics & Aesthetics

Appointment booking, reminders, follow-ups - automated in the 1:1 chat

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Education

Capture leads from ads, nurture them in flows and respond to inquiries quickly,

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E-commerce

Promote, recover carts, and support customers in real time.

Learn More

Tech & Platfrom

Integrate AI agents and smart message delivery - with Crescendo as the front-end layer,

Learn More

Ready to turn conversations into growth?

Experience the future of conversation with our cutting-edge SaaS product. Start optimizing your customer strategy today!

Let’s Talk!

Powering customer engagement across messaging channels

Trusted by 700+ brands globally

Comprehensive solutions to power your customer engagement strategy across all messaging channels

Marketing & Automation Cloud (MAAC)

A complete marketing solution to grow, engage, and convert your audience on LINE and WhatsApp.

Conversational Cloud (CAAC)

A collaborative platform that brings AI and human agents together — enabling service and commerce through seamless conversations.

Business Messaging API

A smart-routing API that ensures your message gets delivered — starting from low-cost channels like LINE or WhatsApp, with automatic fallback to SMS.

Crescendo AI

AI solutions to streamline marketing, service, and operations — for both growing teams and enterprise organizations.

What Sets Us Apart

Industry Use Cases

Clinics & Aesthetics

Appointment booking, reminders, follow-ups - automated in the 1:1 chat

Education

Capture leads from ads, nurture them in flows and respond to inquiries quickly,

E-commerce

Promote, recover carts, and support customers in real time.

Tech & Platfrom

Integrate AI agents and smart message delivery - with Crescendo as the front-end layer,

Ready to turn conversations into growth?

Powering
customer engagement across messaging channels

Comprehensive solutions
to power your customer engagement strategy
across all messaging channels