Crescendo Lab: Empowering your LINE Official Account

Build
Customers 360°

From message interactions, website behaviors, to store footprints, tracking each user's data makes first party data the strongest support for precision marketing.

Create
Personalized Sales

Once you know your clients personally, you can start conversations and offer personalized content and services through a multi-marketing module to drive the last mile to purchase.

In-depth
Member Experience

Connect with major CRM, CDP, and open platform APIs to create a complete in-depth experience. Provide multifaceted and automated membership services, and manage customer relationships with purpose and clarity.

LINE CRM

Create a member database, record, analyze and apply the behavior data of users.

Automated Marketing

Trigger customer journeys after the input of keywords, tagging, and item purchases to make interactions work more efficiently.

AI Smart Marketing

Predict user behavior through data and algorithms to achieve accurate targeting of audience or economic trends that may impact marketing efforts.

Retail Retargeting

Multiple reminders include: active shopping cart, regular repurchasing, and coupon facilitation.

Customer Profile

According to user characteristics, message clicks, websites browsing, purchasing goods and other interactive behaviors, target audience are easily formed.

Data Collection

Linking to SurveyCake, responses can be automatically imported as user tags, which can then trigger rewards or link to reminders.

Interactive Games

Gacha, roulette, slots, Monopoly, and lottery are 5 popular games which promote customer interaction and retention.

Message Template

More than 9 templates and exclusive formats, including awards, graphic based messages, carousel images, videos and quick reply content.

Performance Tracking

From opening, clicking, and browsing, to product purchasing, each interaction leaves trackable footprints for you to follow.

OMO Module

Beacon transmits location-triggered notifications to smartphones nearby. This module then integrates online and offline data for you to use.

Online Customer Services

Call screening and pinning functions speed up response time, and multiple roles facilitate team management to improve customer experience.

Membership Services

Connect to the platform for arrival notifications, order inquiries, gift points, and membership card services.

Empower marketing, sales, and customer service by creating in-depth customer relationships on LINE Official Accounts.

LINE Official Account Services
all in one to maximize revenue

LINE CRM & Marketing Platform MAAC

Customer Service
Platform CAAC

From message interactions, website behaviors, to store footprints, tracking each user's data makes first party data the strongest support for precision marketing.

Empower marketing, sales, and customer service by creating in-depth customer relationships on LINE Official Accounts.

LINE Official Account Servicesall in one to maximize revenue

LINE CRM & Marketing Platform MAAC

Customer ServicePlatform CAAC

From message interactions, website behaviors, to store footprints, tracking each user's data makes first party data the strongest support for precision marketing.

LINE Official Account Services
all in one to maximize revenue

Customer Service
Platform CAAC