Crescendo Lab: Empowering your LINE Official Account

Build
Customers 360°

Use information interactions, website behavior, and store footprints to master and track user data behavior. Use this first-party data for strong and accurate marketing.

Create
Personalized Sales

Know your clients thoroughly so you can start conversational sales and drive the last mile of purchases by delivering personalized content and services through a multi-marketing module.

In-depth
Member Experience

Connect with major CRM, CDP, and open platform APIs to create a complete in-depth experience. Provide multifaceted and automated membership services, and manage customer relationships with purpose and clarity.

LINE CRM

Create a member database, record, analyze and apply the behavior data of users.

Automated Marketing

Trigger customer journeys after the input of keywords, tagging, and item purchases to make interactions work more efficiently.

AI Smart Marketing

Predict user behavior through data and algorithms to achieve accurate targeting of audience or economic trends that may impact marketing efforts.

Retail Retargeting

Multiple reminders include; active shopping cart, regular repurchasing, and coupon facilitation.

Customer Profile

According to user characteristics, message clicks, websites browsing, purchasing goods and other interactive behaviors, varied marketing audiences are easily formed.

Data Collection

Linking to SurveyCake, responses can be automatically imported as user tags, which can then trigger rewards or link to reminders.

Interactive Games

Gacha, roulette, slots, Monopoly, and lottery are 5 popular games which promote customer interaction and retention.

Message Template

Up to 9 templates and exclusive formats, including; awards, graphic based messages, carousel images, videos and quick reply content.

Performance Tracking

From opening, clicking, and browsing, to product purchasing. Each interaction leaves trackable footprints for you to follow.

OMO Module

Beacon transmits location-triggered notifications to smartphones nearby. This module then integrates online and offline data for you to use.

Online Customer Services

Call screening and pinning functions speed up response time, and multiple roles facilitate team management to improve customer experience.

Membership Services

Connect to the platform for arrival notifications, order inquiries, gift points, and membership card services.

Empower marketing, sales, and customer service by creating in-depth customer relationships on LINE Official Accounts.

LINE Official Account Services
all in one place to maximize revenue

LINE CRM & Marketing Platform MAAC

Customer Service
Platform CAAC

Use information interactions, website behavior, and store footprints to master and track user data behavior. Use this first-party data for strong and accurate marketing.

Empower marketing, sales, and customer service by creating in-depth customer relationships on LINE Official Accounts.

LINE Official Account Servicesall in one place to maximize revenue

LINE CRM & Marketing Platform MAAC

Customer ServicePlatform CAAC

Use information interactions, website behavior, and store footprints to master and track user data behavior. Use this first-party data for strong and accurate marketing.

LINE Official Account Services
all in one place to maximize revenue

Customer Service
Platform CAAC