MAAC: CRM and Marketing Automation tool for LINE

Maximize Marketing ROI
with AI-Driven Multi-Channel Engagement

MAAC, AI Marketing Analytic and Automation Cloud, is an all-in-one platform designed for marketing teams. Using AI, it transforms real customer interactions into smarter engagement, actionable insights, and measurable business growth — making your multi-channel marketing more precise, effective, and fully trackable.

WHAT’S NEW

Check out MAAC’s AI-Powered Features

AI Journey

Automate customer journeys across Web, WhatsApp, SMS, and EDM. AI predicts the best timing, channel, and message to boost engagement and conversions.

AI Content Generation

Create personalized, brand-aligned text, images, and videos instantly with AI, saving time and scaling creativity across channels.

AI Segment

Dynamically target the right audience based on behavior and interaction data, improving open rates, conversions, and overall marketing performance.

Use AI-powered functions to
Increase Revenue

With our AI-powered functions, you can predict high-potential purchasing users, generate product recommendation messages, and find out the most optimized timing to send messages to users.
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Additional features include shop-cart reminders, product repurchase notifications, and regular remarketing .

Step up interactions and increase user activity

Strengthen customer relationships and increase user retention with MAAC's wide variety of rewards and gameplay modules.

Using online and offline user interaction data, customer segmentation can be incorporated into MAAC's various rewards and games, such as creating missions to add friends, filling out questionnaires, and uploading invoices to get prizes.

Know your Audience and Increase User Count

Knowing your audience is the #1 step if you are aiming for precision marketing.

Attract users through MAAC's reward modules and member get member(MGM) function. Further analyze who these users are, where they come from, and their membership status to create precision marketing.

Build Membership Programs to increase customer life time value(LTV)

Turn your LINE official account into a mini APP with member-only functions such as order checks, and point & coupon redemption.

With MAAC's flexible design, you can also create member-exclusive graphic-based drop down menus, send personalized messages, and create VIP
experiences for high-value customers.

Integrate platforms to build a complete data ecosystem

We know your membership service needs to be executed across multiple platforms.

With Open API, you can connect your LINE database MAAC to your CRM, CDP, and/or e-commerce platforms. Synchronize user interactive data across all platforms in real time, allowing you to automatically send out remarketing messages, and upgrade the brand experience.

Notification Messages:
Adding High-value Friends

Invite all existing members to become your LINE friend. With a simple mobile phone number, you can use LINE to send notification messages to increase followers instantly, while also growing members for member-exclusive marketing in the future.

2x Avg. User Growth

Block Rate < 10 Times

Potential Purchase Probability: Predict who might buy something soon

Using RNN algorithm deep learning + interaction and consumption records of LINE friends, predict what potential users are most likely to purchase in the next two weeks. This allows effective and adjustable conversion enhancement.

ROAS > 1.5 Times

Beacon:
Design your very own In-Store Experience

Deploy Beacons in stores, and actively push specific LINE messages to shoppers in designated areas via Bluetooth. In addition to creating a series of real-time notifications, these beacons can also easily collect visitor lists and send visitor-specific marketing messages.

Interaction: Games and Prizes

MAAC offers five popular games that helps business increase traffic and exposure, including gacha, roulette, slots, Monopoly, and lottery. Users can win multiple prizes, such as LINE Points, online discount coupons, in-store coupons, or membership points.

SurveyCake:
Optimizing Data Collection

Questionnaire data is directly recorded and stored in LINE CRM to help you build friend profiles. SurveyCake can automatically send reminders to those who have not answered, and can send a variety of rewards to those who have completed, making data collection smoother and more enjoyable!

Open API:
Building a Member Ecosystem

Connect with major CRM, CDP and e-commerce platforms, synchronize data, and provide automated marketing. Platforms available for implementation include Salesforce, Treasure Data, and more!

Notification Messages:
Adding High-value Friends

Invite all existing members to become your LINE friend. With a simple mobile phone number, you can use LINE to send notification messages, quickly increase followers, and bind members for follow-up member-exclusive marketing.

2 Times Avg. User Growth

Block Rate < 10 Times

Potential Purchase Probability: Predict who might buy something soon

Using RNN algorithm deep learning, and through the interaction and consumption records of LINE friends, predict what potential users are most likely to purchase in the next two weeks. This allows effective, adjustable conversion enhancement.

ROAS > 1.5 Times

Beacon:‍ Design your very own In-Store Experience

Interaction: Games and Prizes

MAAC provides five popular games, including gacha, roulette, slots, Monopoly and lottery. Friends can win multiple prizes, such as LINE Points, online discount coupons, store exchange coupons, or membership points. This increases traffic and business exposure.

SurveyCake:‍Optimizing Data Collection

Open API: Building a Member Ecosystem