ABOUT US
Company Profile
Founded in 2017, Crescendo Lab dedicates itself to help brands utilize messaging apps to achieve better customer experience through their product “MAAC”, a Marketing Automation solution, and "CAAC", a Customer Service solution, both for LINE Official Account Performance and User Experience Optimization.

Today, Crescendo Lab has over 450+ clients (including top-tier global brands) and boasts No.1 market share in Taiwan. Awarded as Taiwan’s only LINE Gold Tech Partner in 2022 for its innovation and stable growth, Crescendo Lab has made its way into Thailand and Japan, and seeking further expansion in the respective markets.
Further Information
Company Name:
Crescendo Lab Limited
Principal Business:
Communication Cloud SaaS
Year of Establishment:
2017
Chairman:
Jin Hsueh
Address:
5F., No. 156, Jiankang Rd., Songshan Dist., Taipei City 105609, Taiwan (R.O.C.)
Website:
https://www.cresclab.com/en
1
LINE Gold Tech Partner
We are the only company granted this status in Taiwan.

Yep, just us.
500+
Clients
Using MAAC and CAAC to create better customer experience on LINE.
90+
Employees
Our employee count doubled within the previous year, and we're still growing!
3
Offices
Located in Taipei, Tokyo, and Bangkok.
Management Team
CEO and Co-founder
Jin Hsueh
General Manager - Thailand
Yente Yu
Country Manager- Japan
Yu Inomata
Head of Product
Gordan Chang
Head of Engineering
David Chou
Head of Enablement
Catherine Wu
Head of Finance
Laura Chi
Head of Customer Success
Lear Ho
Organization
Newsroom
News
December 9, 2022
Crescendo Lab Officially Enters Japan Market, Aiming for 100 Clients Within 3 years

Crescendo Lab Ltd., Taiwan-based provider of LINE CRM Tool “MAAC”, has announced its official entry into the Japanese Market starting from 2022 Q3. The company aims to assist Japanese enterprises with executing OMO through “LINE”, and has begun active sales and employee recruitment this year.

Talk to our team
for even more updates
on Crescendo Lab