Auto route to the right agents
Direct customer inquiries to the right agents based on keywords, whether by branch, function, or other criteria, ensuring fast and precise responses.
Route to the agents based on QR code
Each agent has unique QR codes for customers to add to LINE OA, and it automatically assigns to the agent owner.
Delegate customer inquiries
Transfer customer inquiries to other agents during your off-hours or delegate them to the relevant department for specialized handling.
Merge multiple LINE accounts into one
Centralize LINE contacts within a single LINE OA for effortless tracking and customer management.
Respond on all channels from one platform
Efficiently engage with audiences on various social channels by responding from a unified platform.