Direct customer inquiries to the right agents based on keywords, whether by branch, function, or other criteria, ensuring fast and precise responses.

Build a template library for frequently asked questions and common issues to maintaining brand consistency.

Enter a brief sentence, and let AI expand the content using keywords, resulting in significant time savings.

Whether organized by branches with sales, customer service, and store managers or structured based on different functions.

Transfer inquiries to other agents during your off-hours or delegate them to the relevant department for specialized handling.

Access past inquiries information across multiple channels to facilitate personalized conversations.

Streamline customer interactions with data synchronization between CAAC and your existing tech stack