MAAC brings AI and omnichannel data together so every customer gets an experience that feels made for them — not sent to a list. Seamless journeys. Smarter CRM. Marketing that feels like value, not noise.

































導入事例つき

MAAC is the marketing engine at the heart of Crescendo Lab's business communication suite — helping brands reach customers efficiently across LINE, websites, email, SMS, and even physical touchpoints. Every customer response is automatically fed into CAAC and DAAC, so each subsequent interaction becomes more targeted, more timely, and more personal.










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導入事例つき

Real-time website behavior triggers automated journeys across LINE, WhatsApp, Email, and SMS — so when a customer is ready to buy, you're already there.
Rich image cards and carousel messages make it easy to guide customers visually — perfect for cart reminders, new product launches, and member referrals. Highest click-through and conversion rates of any channel.

Email carries the full weight of your brand story — membership benefit notifications, monthly newsletters, educational content — wherever a longer message earns its place.

When LINE messages go unread or are blocked, the system automatically switches to SMS — ensuring time-sensitive offers and critical notifications always get through.

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Use interactive campaign modules to deepen member engagement and turn your best customers into your best acquisition channel. Receipt registration and OMO tools bridge in-store purchases with your digital ecosystem — turning one-time buyers into long-term digital assets.

Break down data silos and build a true 360° view of every member — from how they navigate your LINE menu to what they buy and when. Use that intelligence to communicate differently with every person, reduce block rates, and make every message feel personal.
導入事例つき


Capture the full picture of every customer.

Activate your omnichannel journeys

Precise attribution and predictive analytics
Trusted by leading brands across industries, proven to deliver ROI and stability in complex AI deployments.
Processing vast conversation data to provide Asia’s most precise and reliable AI training sources.
Turn every conversation into growth
