
橫跨官網、電商平台到集資平台,居家生活與家電品牌的顧客足跡越來越碎片化?從首購諮詢到週期回購,AI 讓個人化溝通更精準、讓售後服務更輕鬆,打造真實 LTV 增長!

































透過 AI 與自動化行銷,幫助品牌在顧客旅程的每個關鍵時刻提供個人化體驗,將互動促成訂單。
當潛在客於官網瀏覽特定尺寸家具、比較家電規格時,系統自動偵測興趣,於 LINE 推送相關產品、搭配建議或門市預約邀請,即時承接購買意圖。
針對材質、安裝或保固細節等複雜詢問,由 AI 立即調度知識庫,精準回覆常見問題,並無縫轉接真人專員,完成最後一步的專業諮詢與下單服務。
在換季促銷或新品上市期間,根據顧客過去偏好(如北歐風、省電家電)與瀏覽紀錄,自動推播專屬優惠組合與空間配置建議,提升轉換率。
根據濾網使用壽命、家具保養週期等,系統自動觸發個人化提醒訊息,並延伸至居家配件加購推薦,建立定期回訪與持續互動的長尾旅程。
整合 AI 智慧功能、數據洞察與自動化旅程,解決居家生活、選物、家具、家電品牌產業的挑戰,實現可規模化的顧客經營。
AI chatbot responds 24/7 across LINE, IG, FB and more — understanding intent, learning over time, and routing sensitive conversations to humans. Reduces support costs while improving customer satisfaction.
Automatically consolidates data from multiple sources. AI predicts purchase likelihood and churn risk, so every campaign reaches the right audience and maximizes ROI.
Enter your marketing goal and AI analyzes past campaign performance, generates targeted copy, and auto-inserts the products each member cares about — delivering a truly personalized message.
AI accurately reads customer intent and instantly handles order lookups, stock checks, and return requests. Resolves 85% of repetitive queries automatically, freeing agents for high-value interactions.

Combining purchase history and conversation behavior, AI proactively recommends the right product mix within the chat — boosting conversion rates and average order value.

The system learns each member's routine and open-rate patterns, predicting the optimal send time per person — delivering messages at exactly the right moment.
從獲客、互動、OMO 到轉換,我們提供居家生活品牌必備的完整顧客經營工具箱,協助居家選物、家具、家電品牌無縫串接顧客生命週期,讓流量變現更簡單、更高效。
引導顧客快速查找最近門市並提供導航,有效帶動線下進店人流,完整 OMO 的顧客體驗。
AI 分析顧客行為與意圖,從商品庫中自動挑選最符合偏好的品項,在顧客猶豫時推一把!
輕鬆將訪客導流至 LINE 官方帳號,並整合網站身分,將匿名流量轉化為可經營的忠實粉絲。
AI 分析顧客行為與意圖,從商品庫中自動挑選最符合偏好的品項,在顧客猶豫時推一把!